Majid Developments is committed to delivering high-quality products and services and ensuring the satisfaction of its clients and customers. This Refund Policy (“Policy”) outlines the terms and conditions governing refund eligibility for payments made through our official channels, including the website www.majiddevelopments.com.
Refunds will be considered strictly in accordance with the terms set out below and are subject to review and approval by Majid Developments. By making any payment to Majid Developments, you acknowledge and agree to be bound by this Policy.
Refunds may be considered only under the following circumstances:
Duplicate Payment: In cases where a user has been charged more than once for the same transaction.
Transaction Error: If a transaction was completed erroneously due to a technical issue or system failure.
Cancelled Reservation or Booking: If a property booking or reservation is cancelled by Majid Developments due to unavailability or administrative reasons.
Non-provision of Service: In case a paid-for service was not provided due to fault on the part of Majid Developments.
Refund requests must be submitted within 7 days from the transaction date unless otherwise specified in your agreement with Majid Developments.
Refunds shall not be granted under the following conditions:
Change of mind after booking or transaction.
Failure to meet personal expectations unrelated to the deliverable scope.
Delay or non-performance caused by force majeure events or client-side issues.
Any service or offering marked as non-refundable at the time of purchase or communicated via official correspondence.
Fees paid towards processing, administrative charges, or bank transfer charges.
To initiate a refund request, please contact us at info@majiddevelopments.com with the following details:
Full Name
Contact Information
Transaction Reference Number
Date of Payment
Reason for Refund Request
Supporting Documents (if applicable)
Upon receipt, our team will review the request within 10 business days and notify you of the outcome. If approved, refunds will be processed to the original payment method within 14 business days unless otherwise stated.
In the event of any disagreement regarding a refund, the matter will be escalated internally and resolved in accordance with applicable laws and the governing jurisdiction of the United Arab Emirates.
Majid Developments reserves the right to update, modify, or amend this Refund Policy at any time without prior notice. All changes will be effective immediately upon posting on our website. Continued use of our services after such changes constitutes acceptance of the revised Policy.
If you have any questions about this Privacy Policy, please contact us at info@majiddevelopments.com.
